Privacy Policy

RNIT Solutions and Services Limited(“RNIT”) is committed to respecting privacy of every individual, client, vendor, employee, visitor of our website or anyone we deal with in our day to day business (“users”), and considers protecting privacy of the users personal as well as official data or information on account of their usage of our various software application(s) as important and a responsibility. It is towards this end, RNIT provides this privacy policy to inform users about it’s policies and procedures regarding the collection, use and disclosure of personally identifiable information.

The purpose of this policy, as amended from time to time, is to give the users an understanding on how RNIT intends to collect, receive, possess, store, transfer, handle, deal with and use the personally identifiable information provided, collected, maintained for official purposes with the express consent of the users. The users consent that the collection, usage, storage, disclosure and processing of any personally identifiable information or any other information as disclosed under this privacy policy shall not cause any loss or wrongful gain to the users if the same is used for the purposes mentioned. We may disclose and/or transfer your Personal Information and/or Sensitive Personal Data or Information at times to third parties in cases it is necessary for providing services to you and/or if you have consented for the same.


We may collect different types of Personal Information and/or Sensitive Personal Data or Information, as required under laws and regulation and also based on your interest in our various software application(s) products and services and our business relationship with you, including when you install, access, or use our various software application(s), services.


The Personal Information and Sensitive Personal Data or Information that we collect from you is held in accordance with applicable laws and regulations in India. It may be used by us for a number of lawful purposes connected with our business operations and functions, which include but not limited to:

helping us to operate, provide, improve, understand, customize, support, and market our solutions, services;

dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes;

carrying out market and product analysis and marketing our companies’ products and services and communicate updates, offers and promotion;

customer analytics on usage pattern and deliver customized content and advertising that may be of interest to you;

providing with the best customer experience possible;

providing customer support, and improving, fixing, and customizing our solutions, services;

Use of cookies to operate, provide, improve, understand, and customize our solutions, services;

addressing network integrity and security issues;

carrying out any activity in connection with a legal, governmental or regulatory requirement , for the purpose of compliance of a legal obligation, in connection with legal proceedings, in connection with prevention, detection , investigation including cyber incidents, prosecution, and punishment of offences protect and defend our rights or property or act in an emergency to protect someone's safety or to help investigations, monitor or prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person;

carrying out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer;

verification of accounts and activity, and promoting safety and security on and off our solutions, services, such as by investigating suspicious activity or violations of our terms, and to ensure our services are being used legally.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose and applicable law. If we need to use your personal data for an unrelated purpose, we will notify

you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We shall take reasonable steps to ensure that the personal information and/or Sensitive Personal Data or Information pertaining to you is stored in a secure environment protected from unauthorized access, modification or disclosure and have put in place appropriate technical, organizational and security measures to prevent your personal information and/or Sensitive Personal Data or Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. Please note that they will only process your personal information and/or Sensitive Personal Data or Information on our instructions and they are subject to a duty of confidentiality. Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

However, RNIT cannot guarantee in any way with respect to any personal information and/or Sensitive Personal Data or Information or Contents that you upload transmit, share or display through our various software application(s) and you do so at your own risk.

Also using unsecured or other unprotected networks to send messages and use of other features through our various software application(s) is not recommended.


RNIT reserves the right to revise and update this privacy policy as necessary from time to time without expressly informing the users. Any such revisions will be effective on and from the date of posting the same to the intranet/internet website of RNIT so that the users are always aware of what information we collect, use, and under what circumstances. Users should periodically review this page for the latest information on our privacy practices. Once posted, those changes are effective immediately. Your continued, periodic access to our website or use of any of our application(s) constitutes your acceptance of the changes to the privacy policy herein and the amended policy.


We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond pursuant to applicable law or regulations, to legal process, or to government requests; (b) enforce our terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our users, RNIT or any of our various software application(s).


This statement and the policies outlined herein are not intended to and do not create any contractual or other legal tights in favour of any user of RNIT, viewer and/or user of or on behalf of any other party.

Users and viewers are informed that by using the website, they are deemed to have consented to the collection and use of information by RNIT, www. as stated above.

The website is maintained by RNIT Solutions and Services Limited. If you have any questions or concerns about this Privacy Policy or its implementation, You may contact us on the following e-mail I.D.: E-mail: